PRIVACY POLICY FOR SOULA
1. INFORMATION WE COLLECT
When you visit or make a purchase from Soula, we collect the following types of information:
Personal Identification Information: Name, shipping address, billing address, email address, and phone number.
Payment Information: Processed securely through our payment partners. We do not store your credit/debit card details on our servers.
Device Information: IP address, browser type, and time zone to help us improve your shopping experience.
2. HOW WE USE YOUR INFORMATION
We use the information collected to:
Fulfill and ship orders to your doorstep.
Communicate with you regarding your orders or inquiries.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our sustainable products and women artisan initiatives, provided you have given us consent to do so.
3. DATA SECURITY
The security of your personal information is important to us. We implement standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. THIRD-PARTY SERVICES
We only share your information with third parties to the extent necessary to provide our services. For example:
Courier Partners: To ensure your products reach your address in Navi Mumbai or elsewhere.
Payment Gateways: To process your transactions securely.
Legal Compliance: We may share your information to comply with applicable laws and regulations in India.
5. YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
6. COOKIES
Soula uses cookies to improve your browsing experience and remember your preferences. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Website.
7. CONTACT INFORMATION
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact:
Owner: Sarmita Dey
Email: sarmitadey@gmail.com
Phone: +91 7666453632
Address: Navi Mumbai 410209, India
Website: https://soula.in/